Capita - Wider Public Sector Learning

The Thinkology team really are marketing gurus! I have found their advice and guidance to be invaluable on a number of my design and marketing projects over the last couple of years. I think marketing agencies can often be guilty of getting too creative with client briefs and that can be limiting when you are trying to build the corporate business case for marketing investment. Simon and the team are great at understanding the commercial side of marketing and come up with solutions that truly meet my business’s varying needs – be that a fun and funky app which encourages 16-24 year olds to apply for a new job or a fairly dry brochure-style website aimed at the civil servants looking for a training course – they really can adapt and come up with solutions to meet these varied needs. It also helps that the end result is always delivered on time, to budget and to an outstanding standard.

The main purpose of the website was to provide a catalogue of course information offered by some of the 20 plus suppliers of Capita. We built an engine that allowed Capita’s suppliers to login and upload and maintain their course information. The import process was different for certain suppliers as we had to interface between different back office systems. This ranged from simple CSV imports to more complicate web services. Once we had combined this course information it fed Capita’s own back office system allowing their call centres to fulfil enquires made through the website.

This website was a great challenge for us and Capita and the end result shows a seamless repository of information from many different data sources.