Who are Thinkology?We are a creative marketing agency based in the UK.
Registered Office: 34-36 Fore Street, Bovey Tracey, Newton Abbot, Devon, TQ13 9AD
Registered in England No:.5539025
Throughout this policy, ‘we’ and ‘us’ means Thinkology Limited.
Why we process your data
When we collect your personal data, we’ll always make clear to you which data is necessary in connection with a particular service that we discussing with you or providing to you. Article 6 of the GDPR sets out a number of different reasons a company may collect and process your personal data, including:
Consent: We collect and process your data with your consent e.g when you subscribe to receive our newsletter.
Contract: We will need your personal data to comply with our contractual obligations. For example, if we are working on a branding project for you, crafting a marketing strategy, designing and hosting a website or any of our other services.
Legal obligation: If the law requires us to, we may need to collect and process your data. For example, we must and will pass on details to relevant law enforcement agencies of people we believe may be involved in fraud or other criminal activity.
Legitimate interests: We may use your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests. We use tools like Google Analytics to combine anonymous data that we use to develop new services and ensure that our existing services can be delivered safely and efficiently. We may use your address details to send you direct marketing information by email or post, telling you about products and services that we think might interest you.
When and how do we collect your data?
Personnel data may be collected in a number of circumstances, such as:
Visiting our website
What data do we collect?
Depending on the nature of our relationship with you, we may collect information in different ways, both identifiable information and anonymous information.
How and why do we use personal data?
We may use your personal data for any of the following reasons:
In order to respond to any request you have made of us and to ensure that we have a robust record of how we have communicated with you over time. We do this predominantly to ensure that we provide you with the best possible service, but we may also do it to meet legal and contractual obligations, particularly those arising from any contracts that we have entered into with you.
In order to communicate relevant information to you regarding our services, processes and our company in general. In order to comply with our legal obligations, we will send you information required by law in which case such communications will not contain any marketing or promotional content.
As part of our legitimate interest and to comply with our contractual and legal obligations we will also use your data to protect us and you from any fraud or illegal activities and will share data with relevant law enforcement organisations when requested to do so.
If we ask you to participate in a questionnaire, poll or survey, we may use any data you provide in order to produce relevant results for analysis as part of our legitimate business interest.
How do we protect your data?
We process and store all data with care and take appropriate steps to protect it at all times. We have a robust information security policy in place and monitor our systems continually for vulnerabilities, attacks or unauthorised access. Our hosting services are provided in Tier 3 data centres in the UK only and have extremely limited physical access.
How long will we keep your data?
We will keep your data for as long as is necessary to fulfil the purpose for which it was collected, to meet our legal obligations or until you ask us to delete it. Once the legitimate business interest has been terminated we will either delete your data completely or we may anonymise it by aggregating with other data in a non-identifiable manner to assist with analysis for our legitimate business interests.
With whom do we share your data?
We may share the smallest amount of your data with selected third parties with whom we contract to deliver services to you, such as:
Any data shared with third parties is strictly limited and only when the third party can assure and ensure the following:
Where do we process your data?
We maintain all of our data in the UK and if you are outside the UK borders we will transfer your data into the UK. Bearing in mind a potential broadening of commercial activities as a result of Brexit, we may need to share your data with third parties and suppliers outside the UK. Any transfer of your personal data will follow applicable laws and we will treat the information under the guiding principles of this policy.
What rights do you have regarding your data?
We never forget that this data is yours and that you have shared it with us to meet a specific need. Accordingly, you have the right to request the following at any time:
To make any of the above requests please email us at [email protected] In order to ensure and maintain the confidentiality of your data, we will require you to verify your identity before proceeding with any request you make under this policy. Should you choose to ask a third party to make the request on your behalf, we will require them to prove they have your authority to act for you in this regard.
Concerns and complaints
If you think that your data has been handled incorrectly, or you are dissatisfied with our response to any requests you have made to us regarding the use of your data, you have the right to make a complaint with the Information Commissioner’s Office at the following website: www.ico.org.uk/concerns
If you are based outside the UK, you have the right to lodge your complaint with the relevant data protection regulator in your country of residence.
If you have any questions at all relating to this policy, please contact us at: [email protected] and mark your subject as "Privacy".